Assessing the Implementation of Information Communication Technology (ICT) for Sustainable Development in NGOs in Zimbabwe

KEY INDIVIDUAL(s)

Elvi Shava
Tafadzwa C. Maramura

WHO CAN BENEFIT FROM
THIS CASE STUDY

Policy/decision Makers
Civic Tech initiatives
Researchers
Funders

KEY CATEGORIES

ICT
Capacity Building

CONTACT CTIN

CASE STUDY

Assessing the Implementation of Information Communication Technology (ICT) for Sustainable Development in NGOs in Zimbabwe

TYPE OF ORGANISATION RESPONSIBLE FOR THE INITIATIVE

STATUS

COUNTRY

FOUNDING DATE

LAST UPDATED

Live

Zimbabwe

2016

N/A

BRIEF OVERVIEW OF CASE STUDY

Over the past years, Non-Governmental Organizations (NGOs) have been actively engaging in local, regional, national and international matters with or against the public and private sectors ever since their genesis. This paper examines the role of NGOs in Zimbabwe by analyzing the dynamics of ICT on NGO relations and their direct causal effects on the promotion of sustainable development. Through a qualitative secondary study approach which was enabled through a content analysis, the paper illustrates various factors affecting the sustainability of ICT for NGOs in Zimbabwe.

The paper explores the challenges being faced by NGOs in trying to maintain sustainable development through the usage of ICT and web-enhanced tools in Zimbabwe. The paper establishes that government interference, financial instability, poor infrastructure, low technical expertise among citizens, effects of HIV/AIDS, desire to maintain status quo constrained the implementation of ICT by NGOs to achieve sustainable development.

QUICK FACTS/TAKEAWAYS FROM THE CASE STUDY

The study depicted that, the development of ICTs in Zimbabwe through the NGO movement is still to be embraced by the government and local communities. The public still have negative attitudes towards NGO aid in the field of technology since the NGOs are viewed as agents of Western Imperialism.

Such a notion has been popularized by media with other analysts regarding as politically motivated by the ruling government. Poor infrastructure is inhibiting NGOs to fully implement ICTs in most vulnerable rural areas in Zimbabwe. Some rural communities in Zimbabwe are inaccessible hence it is an obstacle for the NGOs that intend to provide ICTs such as computer services. The paper observes that, the lack of technical skills among rural people to exploit modern technology remains a hindrance to ICT advancement and sustainable development.

To that end, it remains the duty of local government in Zimbabwe to improve on the infrastructure of local growth points to facilitate effective erection of network cables. In schools the Internet has been fundamental in improving the grades of learners. However, some rural schools which do to have electricity were greatly disadvantaged since they could not see the benefits of using computers. The paper concludes that improved ICT development in rural areas of Zimbabwe can resonate to improvements in sustainable development.

LESSONS AND RECOMMENDATIONS

As the digital divide is fast enveloping the world of business and labor force, ICT advancement by NGOs in Zimbabwe is a  necessity towards achieving sustainable development. Based on the findings of the study, the paper recommends the government of Zimbabwe to establish an enabling infrastructure which supports the establishment of ICT networks in most vulnerable rural communities. This is fundamental in improving information dissemination on development issues.

The rural people should be trained to increase their ability to use modern technological devices. This can be done by NGOs through establishing vocational schools that cater for the illiterate so that they fully participate to achieve sustainable development in their communities. The paper recommends NGOs to enter into Public Private Partnerships (PPPs) and Multi-Stakeholder Partnerships (MSPs) with the government of Zimbabwe and other related stakeholders on ICT development in rural communities. Such collaboration enables NGOs need to improve on ICTs awareness campaigns in rural areas which can be realised through partnering with the state media mainly the Zimbabwe Broadcasting Corporation (ZBC).

This is imperative to NGOs because programmes are aired to the benefit of the public. An improvement in Monitoring and Evaluation of ICT projects is crucial in curbing mismanagement and corruption which can arise in the projects. Information Technology experts need to be employed by NGOs to avoid poor connections in the establishment of ICTs.

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NOTE: The case studies submitted will be used in content creation, we will write articles on your work that engages with our readers. The case studies will also be compiled and added to our CTIN database of civic tech case studies and shared through our various channels.